---
title: Contact Filters
description: In this article, learn how to filter your contacts for deeper insights and more targeted marketing efforts.
---

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# Contact Filters

## In this article, learn how to filter your contacts for deeper insights and more targeted marketing efforts.

APPLIES TO: Admins

Last updated: February 2, 2026

**Table of Contents**

- Create/Use Contact Filters
- Filter Options

#### Contact Filters

- To access your contact filters, hover over the navigation panel on the left, click **Contacts**
- Under the **Clients **tab, you will notice a **Filters **button, click the button to pull up the **Contact Filters** drawer

![2024-04-15\_12-56-20](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_12-56-20.png?width=670&height=336&name=2024-04-15_12-56-20.png)

- From here you will be able to access any previously saved filters or you can create a new filter by clicking on the button on the bottom right. 
    - **Note:** You can click the blue person icon to [create a contact group](https://dbathubhelp.upperhand.com/create-contact-group-from-contact-filter?hsLang=en) using a saved filter

![2024-04-15\_12-55-40](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_12-55-40.png?width=670&height=336&name=2024-04-15_12-55-40.png)

- Note you are able to filter based on the following types of data:  
    - **Demographics:** Age, Date of Birth, Birthday Month, Gender, Zip Code
    - **Account Status: **Account Status, Account Type, Account Creation Date, Member Status, Outstanding Balance
    - **Account Activity**: First Purchase Date, Last Purchase Date, Purchased Product, Purchased Product Type, Event Statuses, Events Booked, Staff Booked
- Once you input/select a filter (or group of filters), make sure to hit **Apply Filters** to confirm your choices

![2023-09-28\_14-37-23](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2023-09-28_14-37-23.png?width=670&height=320&name=2023-09-28_14-37-23.png)

- After selecting **Apply Filters**, your **Clients **list will automatically update to show you the new filtered list

![2024-04-15\_12-59-55](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_12-59-55.png?width=670&height=337&name=2024-04-15_12-59-55.png)

- Note you can add a **Filter Name** and click **Save Filter **to save that specific filtered list for repeated or later use

![2024-04-15\_13-00-43](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_13-00-43.png?width=670&height=337&name=2024-04-15_13-00-43.png)

- Once you've saved a **Filter List, **it will be easily accessible from the list of Saved Filters

![2024-04-15\_13-01-57](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_13-01-57.png?width=670&height=337&name=2024-04-15_13-01-57.png)

- To manage or remove any saved **Filtered Lists**, click the Filter and scroll to the bottom of the drawer and click **Delete **or **Update Filter**

![2024-04-15\_13-03-23](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_13-03-23.png?width=670&height=335&name=2024-04-15_13-03-23.png)

- You are also able to Export these lists by clicking on the blue **Export **button when viewing a **Filtered List**

![2024-04-15\_13-04-14](https://dbathubhelp.upperhand.com/hs-fs/hubfs/2024-04-15_13-04-14.png?width=670&height=336&name=2024-04-15_13-04-14.png)

- The export will be a .csv file including the **First Name, Last Name, Email, Phone, Gender & Date of Birth **of the contacts inside the **Filtered List**

 

**Contact Filter Options**

- Age
- Date of Birth 
    - Is before
    - Is after
    - Is between
- Birthday Month
- Gender
- Zip Code 
    - *Note: can select multiple *
- Account Status 
    - Active - they have accepted the invite and verified their email address 
    - Invited - they have not verified their email address 
    - Unclaimed - they were created via POS and have not verified their email address
- Account Type 
    - Managed - child/athlete
    - Primary - parent/guardian 
    - Lead - email address is in the system for marketing purposes 
- Account Creation Date 
    - Is Exact Date
    - Is Before x Date
    - Is After x Date
    - Is Between
    - Is Specific Month

- Member Status 
    - Active
    - Suspended
    - Cancelled
    - Past Due
    - Non Member
- Outstanding Balance  
    - Minimum - Maximum
- First Purchase Date 
    - The date they made their first purchase in the software
    - If they never made a purchase
- Last Purchase Date 
    - The date they last purchased something in the software
- Purchased Product 
    - A specific event, membership, retail item
- Purchased Product Type  
    - An event type aka summer camp, baseball lesson, etc  
          - Use Case: Create a group of every parent that purchased a camp
- Event Status 
    - All
    - Active
    - Cancelled
    - Completed
- Events Booked 
    - All clients that have booked a specific event 
          - Use Case: Create a group of every athlete that booked private lessons

- Staff Booked 
    - They have had a session with this staff member

 

 

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