Purchase a Retail Product

Admins and staff members are able to purchase a Retail product for a client through Point of Sale.

APPLIES TO: Admins

Last updated: Nov 6, 2025

Purchasing a retail item in POS

  • Find and select the client profile you are selling to 

  • Find and select the retail product you want to sell

  • Once selected, choose the variant (size, color, etc.) of the product, the quantity you want to purchase

  • Click the Add to Cart button

  • See that the item was successfully added to the cart and click Continue 
  • Review the price, taxes, and fees where applicable and click Continue to Payment 
    • Tip: Here you can add a manual discount, a coupon code, an order note, and remove serves fees or taxes if applicable

  • Select payment type and click Purchase

  • Once payment is processed you will receive the Payment Complete screen and can close out of the POS drawer. 
    • Note: Client and Admin will both receive a purchase receipt for the retail item via email