--- title: Refund Installments of a Payment Plan description: In this article, learn how to waive future installments for a payment plan. --- [Skip to content](https://dbathubhelp.upperhand.com/refund-installments-of-a-payment-plan#main-content) English Show submenu for translations [Submit a ticket](https://dbathubhelp.upperhand.com/kb-tickets/new?hsLang=en) ![D-BAT-Academy-Logo](https://dbathubhelp.upperhand.com/hs-fs/hubfs/D-BAT-Academy-Logo-4%201.png?width=80&height=69&name=D-BAT-Academy-Logo-4%201.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://dbathubhelp.upperhand.com/kb-tickets/new) - [Go to dbat.com](https://dbat.com/) [Go to dbat.com](https://dbat.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [D-BAT Hub Help Center](https://dbathubhelp.upperhand.com/?hsLang=en) 2. [Payments](https://dbathubhelp.upperhand.com/payments?hsLang=en) # Refund Installments of a Payment Plan ## In this article, learn how to refund installments of a payment plan. APPLIES TO: Admins Last updated: June 11, 2026 If you have a situation where an attendee that is enrolled in an event with a payment plan and you need to refund their payments, follow the steps outlined below to do so. **Note: **This feature allows you to mass refund installments of a payment plan. You can still refund each payment separately one-by-one, if needed.  #### Refund Installments for a Payment Plan - First, navigate to the [Event Admin View](https://help.upperhand.com/event-admin-view?hsLang=en) of the event the attendee is enrolled in by clicking the title of the event on your Manage Events list. - Click the **Payment Plans tab** **![dbat\_Payment plans tab](https://dbathubhelp.upperhand.com/hs-fs/hubfs/dbat_Payment%20plans%20tab.png?width=670&height=351&name=dbat_Payment%20plans%20tab.png)** - **Click the line item** of the buyer whose payments you like to refund. This will open their **Payment Plan drawer** - Click **the three dot menu** on the top right hand corner and select **Refund All Payments** **![dbat\_Refund All Payments](https://dbathubhelp.upperhand.com/hs-fs/hubfs/dbat_Refund%20All%20Payments.png?width=670&height=351&name=dbat_Refund%20All%20Payments.png)** - The Issue Refund modal will populate with all installments listed and full refunds as the default amount for each - ***Note**: If you want to refund a partial amount, you can edit the max amount for each installment. Additionally, if you'd only like to refund some of the installments, you can **change the amount to $0.00 for the payments you do not want refunded*** - Click **Issue Refund** ![dbat\_ pp refund modal](https://dbathubhelp.upperhand.com/hs-fs/hubfs/dbat_%20pp%20refund%20modal.png?width=670&height=351&name=dbat_%20pp%20refund%20modal.png)     - [Getting Started](https://dbathubhelp.upperhand.com/getting-started?hsLang=en) - [Feature & Bug Updates](https://dbathubhelp.upperhand.com/feature-bug-updates?hsLang=en) - [Account Setup](https://dbathubhelp.upperhand.com/account-setup?hsLang=en#main-content) - [Account Settings](https://dbathubhelp.upperhand.com/account-setup?hsLang=en#account-settings) - [Help & Resources](https://dbathubhelp.upperhand.com/account-setup?hsLang=en#help-resources) - [Events](https://dbathubhelp.upperhand.com/events?hsLang=en#main-content) - [Event Setup](https://dbathubhelp.upperhand.com/events?hsLang=en#event-setup) - [Event Admin View](https://dbathubhelp.upperhand.com/events?hsLang=en#event-admin-view) - [Browse Events](https://dbathubhelp.upperhand.com/events?hsLang=en#browse-events) - [Calendar](https://dbathubhelp.upperhand.com/calendar?hsLang=en) - [Contacts](https://dbathubhelp.upperhand.com/contacts?hsLang=en#main-content) - [Archived](https://dbathubhelp.upperhand.com/contacts?hsLang=en#archived) - [Clients](https://dbathubhelp.upperhand.com/contacts?hsLang=en#clients) - [Groups](https://dbathubhelp.upperhand.com/contacts?hsLang=en#groups) - [Staff](https://dbathubhelp.upperhand.com/contacts?hsLang=en#staff) - [Marketing](https://dbathubhelp.upperhand.com/marketing?hsLang=en) - [Reports](https://dbathubhelp.upperhand.com/reports?hsLang=en) - [Memberships](https://dbathubhelp.upperhand.com/memberships?hsLang=en) - [Resources](https://dbathubhelp.upperhand.com/resources?hsLang=en) - [Retail](https://dbathubhelp.upperhand.com/retail?hsLang=en) - [Settings](https://dbathubhelp.upperhand.com/settings?hsLang=en#main-content) - [Printer](https://dbathubhelp.upperhand.com/settings?hsLang=en#printer) - [Point of Sale (POS)](https://dbathubhelp.upperhand.com/point-of-sale-pos?hsLang=en) - [Batting Cage Credits](https://dbathubhelp.upperhand.com/batting-cage-credits?hsLang=en#main-content) - [Embed Integration (Swing Card)](https://dbathubhelp.upperhand.com/batting-cage-credits?hsLang=en#embed-integration-swing-card) - [Home Plate Pass (QR Code)](https://dbathubhelp.upperhand.com/batting-cage-credits?hsLang=en#home-plate-pass-qr-code) - [Payments](https://dbathubhelp.upperhand.com/payments?hsLang=en#main-content) - [Paysafe/NETBANX](https://dbathubhelp.upperhand.com/payments?hsLang=en#paysafe-netbanx) - [Hardware](https://dbathubhelp.upperhand.com/hardware?hsLang=en) - [Client Side](https://dbathubhelp.upperhand.com/client-side?hsLang=en#main-content) - [Top Searched Articles](https://dbathubhelp.upperhand.com/client-side?hsLang=en#top-searched-articles) - [Account Management](https://dbathubhelp.upperhand.com/client-side?hsLang=en#account-management) - [Event Sign Up](https://dbathubhelp.upperhand.com/client-side?hsLang=en#event-sign-up) - [Scheduling](https://dbathubhelp.upperhand.com/client-side?hsLang=en#scheduling) - [Payments](https://dbathubhelp.upperhand.com/client-side?hsLang=en#payments) - [Memberships](https://dbathubhelp.upperhand.com/client-side?hsLang=en#memberships) - [AI Intelligence](https://dbathubhelp.upperhand.com/ai-intelligence?hsLang=en) - [D-BAT WebKIT](https://dbathubhelp.upperhand.com/d-bat-webkit?hsLang=en) [![Chill listening crop-3](https://dbathubhelp.upperhand.com/hs-fs/hubfs/DbatLogo.jpeg?width=30&height=24&name=DbatLogo.jpeg "Chill listening crop-3")](https://upperhand.com) Email Hours: M-F 9am - 2am EST Chat Hours: M-F 9am - 5pm EST Copyright © 2026, Upper Hand