In this article, learn how to pay down a payment plan balance early.
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Last updated: March 13, 2024
If you have a client that has enrolled in a payment plan but would like to make an early payment on their balance, follow the steps outlined below to complete the transaction.
Pay Down Payment Plan Balance Early
- First, navigate to the Event Admin View of the event the attendee is enrolled in by clicking the title of the event on your Manage Events list
- Click the Payment Plans tab
- Click the line item of the buyer you need to make an early payment for to pull up their Payment Plan drawer on the right hand side
- Click the three dot menu on the top right hand side and select Pay Balance
- Enter the amount you would like to pay and select the Payment Method
- Click Purchase to complete the transaction
Note: If you pay a partial amount before the scheduled payment date, the amount paid will be applied to the upcoming payment