Event Setup
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      Open Booking | Frequently Asked Questions

      APPLIES TO: Admins

      Last updated May 1, 2023

      Why are my sessions not showing up?

      There could be a number of reasons why your opening booking sessions are not populating on the calendar. Below we will try to highlight some of the common things to check for troubleshooting purposes:

      • Open Booking sessions do not populate on the calendar until a session is booked
      • Confirm that the Schedule was set up properly
        • Often times we see a small mistake can cause no sessions to appear, like accidentally setting the sessions to start at 3am instead of 3pm
        • Double check that your Session Duration fits into your Daily Time slots. Ex. Setting the Session Duration for 60 minutes but the Daily Time is listed as 3:15-4:00pm.