Memberships
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      Suspend a Membership

      In this article, learn how to suspend a client's membership.

      APPLIES TO: Admins

      Last updated: June 22, 2023

      Suspend a membership

      • Log in to your account and go to Contacts. Navigate to the Client Profile Page of the client that you would like to suspend.

      D-BAT suspend membership 1

      • Click on the three dot menu inside the membership card that is listed underneath their name and click Suspend.

      D-BAT suspend membership 2

      • Choose the Suspend date and whether or not you would like to set a future reactivation date.

      D-BAT suspend membership3

      • Click Confirm Suspension.

      Suspend a Membership in the App:

      • Log in to your account and go to Contacts. Navigate to the Client Profile Page of the client that you would like to suspend.

      D-BAT suspend member 1

      • Click on the three dot menu inside the membership card that is listed underneath their name and click Suspend.

      D-BAT suspend member 2

      • Choose the Suspend date and whether or not you would like to set a future reactivation date. Click Confirm Suspension.

      D-BAT suspend member 3

      Things to Note

      When you suspend an account, they will not be charged for the membership during the suspension but it is considered inactive therefore the membership credits can no longer be used while it is a suspended state.